Tuesday, April 25, 2017
Home > Baptist News > Baptist Tipton’s new blood draw station provides more convenient service for patients

Baptist Tipton’s new blood draw station provides more convenient service for patients

Baptist Memorial Hospital-Tipton formed an Outpatient Patient Family Centered Care Committee to improve service and patient satisfaction scores. One recent suggestion was to place a blood draw station in the registration area to make the process easier for patients.

“We wanted patients to get their blood drawn in the front of the hospital before going to Radiology so they would have an easier time maneuvering through the hospital,” said Myra Cousar, director of Human Resources at Baptist Tipton. “The new blood draw stations will also keep the patients away from the traffic near the Emergency Room.”

The Patient Family Centered Care Committee also agreed that placing the draw station in registration was a great way to address the question on patient satisfaction surveys regarding “Ease of Finding Your Way Around the Facility.”

“The director of registration graciously gave up her office to make room for the draw station,” said Cousar. “Maintenance colleagues worked very hard to remodel the room, which looks amazing. They also installed larger doors so the area will be handicap accessible as well as private. The colleagues in both registration and lab have worked together to work out the kinks in the process. All in all, it has been a cooperative effort to make a change in our processes to enhance our service and safety for our patients.”

The blood draw station is open from 8 a.m. – 6 p.m. Monday–Friday.

Check Also

Baptist welcomes internal medicine residents

This month, Baptist welcomes the 2017 and 2018 classes of new family medicine residents. Baptist …

Leave a Reply